In today’s fast-paced field environments, having the right data at the right place and time makes all the difference. At Esri, I worked on a suite of field mobility apps designed to bring the power of location to field teams—enhancing operations through efficient data collection, seamless workforce coordination, and real-time location tracking. From utility crews managing infrastructure to environmental scientists monitoring ecosystems and public safety teams responding to emergencies, these tools support diverse industries in making informed, on-the-ground decisions when it matters most.
These apps exist within an ecosystem of tools designed to facilitate data collection, routing and navigation to a work site, coordinating your workforce in the field via spatially relevant assignments, viewing your maps offline, and so much more. Ensuring a cohesive experience across this suite required a strong focus on systems thinking. Standardized UI and interaction patterns allowed users to seamlessly transition between apps, creating an intuitive "learn one, use all" approach. We built and maintained a design system which prioritized reusability, consistency, and ease of implementation. I mapped cross-app user journeys, resolved overlapping capabilities, and collaborated cross-functionally to help uphold a unified design strategy. Regular customer feedback, on-site visits, and insights gained from an annual global user conference were vital for us to stay aligned with user needs.
A map-focused app that provides offline access to geographic data, helping field users locate assets, understand terrain, and navigate their surroundings. Explorer is especially useful for workers who need detailed map context but may not need to edit data on the go.
A lightweight location-tracking app that records where fieldworkers have been throughout the day, supporting safety and accountability. Tracker provides real-time location sharing, allowing managers to understand workforce distribution and activity in the field.
An app focused on workforce management, allowing teams to coordinate field tasks efficiently. Dispatchers can assign and track tasks, while fieldworkers receive assignments and update statuses, improving task visibility and collaboration across teams.